Trainer (m/f/d) mechanical and electronical products

ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility. Alongside the automotive sector – passenger cars and commercial vehicles – ZF also serves market segments such as construction and agricultural machinery, wind power, marine propulsion, rail drives and test systems. With some 168,700 employees worldwide, ZF reported sales of €46.6 billion in fiscal year 2023. The company operates 162 production locations in 31 countries. Trainer (m//f/d) mechanical and electronical productsAbout the Team The role focuses on providing comprehensive technical support, including advising and training customers and internal sales teams, performing on-site operations, and maintaining detailed technical documentation. It also involves conducting technical expertise for internal and external requests, proposing solutions, and supporting quotations and process improvements. Additionally, the position requires organizing and delivering technical training while ensuring compliance with established standards. Finally, the role includes managing warranty and non‑compliance cases, coordinating part returns, and collaborating with factories on complex issues. What you can look forward to as Trainer (m//f/d) mechanical and electronical products:

• Provide Technical Support
• Support customers and Internal Sales Rep, advise customers as well as train them and offer them technical solutions
• Prepare, carry out and report on operations at the Group's customer sites or ZF sites
• Complete detailed technical reports and maintain up-to-date the documentation database
• Perform Expertise
• Carry out the expertise following requests from external/internal customers.
• Propose technical solutions as well as provide support for quotations, proposals, improvement of methods, evaluation of the network
• Lead technical trainings
• Organize and participate in the training schedule as well as create and update all the necessary materials for these trainings
• Ensure that trainings are carried out in compliance with defined standards
• Manage the Warranty
• Manage customer "return/non-compliance/warranty" requests as well as follow up and organize the return of parts.
• Intervene in contentious cases in collaboration with the factories.

Your Profile as Trainer (m//f/d) mechanical and electronical products:

• Technical academic background
• Technical knowledge, ideally in electric and electronic products
• Understand English language, ideally be able to speak English
• Fluent in French

Why you should choose ZF in Puteaux (Paris):

• Hybrid work
• Health insurance
• Transportation reimbursement