Solution Consultant - Presales

Goodays is Europe’s leading Customer Experience Management platform, present in 25 countries, trusted by 150+ major brands — Carrefour, Leroy Merlin, Crédit Agricole, Domino’s — across 70,000+ business locations. We give every level of an organization, from C-suite to frontline, the tools to put the customer at the center of every decision.

As a Solution Consultant , you will be a key driver of Goodays’ growth in France. Embedded within the sales team, you will work in close partnership with Account Executives across the full enterprise cycle —from qualification to close on complex, long-cycle deals with regular access to C-level stakeholders. Your ability to translate business challenges into compelling value narratives, not just product demonstrations, will be central to your success.

In this role, you will be responsible for :

• Collaborate closely with Account Executives throughout the enterprise sales cycle — from discovery to close — crafting differentiated value propositions and developing ROI-focused collateral that speaks to business outcomes, not product feature lists.

• Serve as the primary sales resource for executive-level presentations and demos, adapting your narrative to C-suite stakeholders (CDO, CEO, CX Directors) across Retail, Banking, and other key verticals.

• Build and maintain a rigorous pre-sales framework — qualification methodology, demo scripts aligned to key value themes, and content that evolves with product messaging — to accelerate and sharpen the sales cycle.

• Manage the sales bid process end-to-end — RFI/RFP responses, competitive positioning, and stakeholder alignment — coordinating with Engagement Managers and Solution Engineers to ensure seamless execution.

• Act as a strategic bridge between Sales, Product, and Marketing — translating field insights into product feedback, and market intelligence into sharper positioning.

• Stay ahead of CX market trends, competitive dynamics, and evolving customer needs, supporting sales efforts across France and EMEA.

Desired Education & Experience

• Fluent in written and verbal English and French - it is a must

• Significant experience in a pre-sales/consultant role, at least 3 years, with a proven track record on enterprise, long-cycle deals and regular exposure to C-level stakeholders

• Solid command of enterprise sales processes and key sales methodologies (MEDDIC, Challenger, SPIN)

• Strong exposure or understanding of CX and/or Retail industries is a significant plus

• Knowledge of the SaaS industry is mandatory; familiarity with CRM platforms (Salesforce, Dynamics, etc.) and API-based integrations is a plus.

Reporting Line

In this role, you will report hierarchically to the Sales Director France, with a functional reporting line to the Team Lead Solution Consultant.

What Goodays offers you

• A front-row seat with a company that is changing the way multiple industries do business, thanks to a best-in-class product and exponential growth

• A great and diverse team of professionals who are talented, fun, supportive, open, communicative, and who you can learn from and share with

• Fun and challenging working environment with significant opportunities for career growth and development

• An international environment

• Attractive salary package including excellent pension, health insurance, and life insurance

• Open and inclusive working environment, including flexible hours and parent-friendly options