Senior People Operations (Freelance contract)

About Alma

At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.

Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.

As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers.

With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started!

About the team

The  People Operations  team is the backbone of Alma's People function — keeping everything running smoothly from a new hire's first day to their last, and making sure our processes are compliant, efficient, and built to scale.

You'll report to Limthary, Head of People Ops, and work at the crossroads of HR administration, payroll, systems, and data. This is a senior IC role where you'll be a trusted go-to for employees and a key partner for cross-functional teams.

Freelance contract

Daily rate: €400–500

About the job

Own HR Administration & Payroll

• Own end-to-end onboarding and offboarding processes (DPAE, medical check-ups, stakeholder coordination, and more)
• Maintain accurate employee records, employment contracts, and amendments
• Handle all employee administrative documents throughout the lifecycle
• Manage visa applications and related administrative authorizations
• Oversee the administrative management of EoR employees
• Track and update leave balances and manage absence-related topics
• Be the first point of contact for employee administrative requests
• Participate in daily payroll activities

Lead & contribute to HR Projects

• Contribute to cross-functional People projects and key annual cycles (salary review, talent review, etc.)
• Maintain and improve process documentation and the People knowledge base
• Proactively identify areas for improvement and drive continuous optimization of our processes
• Support the implementation of new tools and vendors

Own HR Systems & People Data

• Maintain and evolve our core HR tools (Lattice, Lucca)
• Own quarterly HR reporting and analysis, and translate insights into actionable plans
• Share People data and reports with key stakeholders (Internal Control, RevOps, etc.)
• Handle mandatory annual reporting obligations (INSEE, Égalité Pro Index, BDESE, CSSCT, etc.)
• Serve as the main point of contact with the Data team for our Looker dashboard

About you

To succeed in this job

• 7+ years of experience in People Operations, with solid hands-on expertise across HR admin, payroll, and HR systems
• Strong command of French HR compliance and reporting obligations (INSEE, Égalité Pro Index, BDESE, CSSCT, etc.)
• Data-driven mindset with experience in HR analytics and reporting
• Hands-on experience with AI tools and automation — you actively use them to improve your workflows
• Fluent in French and English — you work comfortably across teams in both languages
• Strong project management skills: organized, rigorous, and able to juggle multiple priorities

And it will be nice if you also

• Challenge the status quo — you don't just maintain processes, you look for better ways to do things
• Are a confident communicator, at ease working across different teams and seniority levels
• Anticipate issues before they arise and bring pragmatic, fresh thinking to the table
• Have experience implementing or evolving HRIS tools

Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience.

What’s in it for you

If you join, you will be able to impact on:

• Real ownership on critical People processes — you'll own end-to-end processes that directly affect every Almaker's experience, from day one to offboarding
• A team that values continuous improvement — we don't just want someone to keep the lights on; we want someone who raises the bar on how People Ops works at Alma

Interview Process

• Video call with Ryslene, Talent Acquisition Manager (30 min) — to understand your background, motivation & walk you through the role.
• Interview with Limthary, Head of People Ops (45 min) — a deep dive into your experience, the role, and the team.
• Interview with Vincent, Chief People Officer (30 min) — to assess your fit at a broader organizational level.
• Coffee chat (30 min) — meet the People team and see yourself in the day-to-day.

Diversity & Inclusion

At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work — whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.