Professional Services Director - H/F

Présentation de la société

Lancé en 2021, Team.is est u ne start-up de recrutement spécialisée dans la chasse et le recrutement de profils IT, Digital, Ingénierie & Supply Chain.
Team.is c'est avant tout une entreprise à taille humaine animée par la passion du recrutement !
Team.is possède l’expertise et l’énergie pour s’attaquer à n’importe quel défi. Mais nous ne sommes pas des robots du recrutement. Nous sommes des consultants qui vivent et respirent ce que nous faisons ! Nous sommes déterminés à réaliser le meilleur travail possible pour cultiver des relations durables avec nos candidats et nos clients.

Description

By applying for this offer, you will have the opportunity to join an innovative company in the hospitality technology sector, providing digital solutions to help operators scale and optimize their productivity.

They are looking for a Professional Services Director to lead end-to-end enterprise implementation projects and structure delivery operations. In a fast-scaling environment, the objective is to transition from "firefighting" mode to structured, predictable, and profitable execution.

Your missions:

• Lead a portfolio of strategic enterprise implementations, ensuring they are delivered on time and within scope.
• Act as the final escalation point for strategic customers and manage relationships at the C-level.
• Introduce and scale a standardized delivery methodology across all teams.
• Ensure commercial governance by validating deal intake with Sales and securing SOW (Statement of Work) discipline.
• Own the Services P&L: track project profitability, WIP (Work in Progress), and delivery costs.
• Lead, coach, and develop a team of Project Managers and Consultants.
• Work closely with Product, Sales, and Customer Success teams to align deployment strategies.

Exigences

What about you?

• You have 8+ years of experience in SaaS delivery, consulting, or systems integration.
• You have proven experience managing teams and high-stakes delivery portfolios.
• You possess strong financial literacy and commercial acumen (P&L management, margins, profitability KPIs).
• You have experience in scale-up or transformation environments.
• You are fluent in English (primary working language) and French.
• Experience in the Hospitality industry is highly desirable.

Avantages

You need more to be convinced?

• A "builder" role with a direct impact on the group's operating model and financial performance.
• High visibility across the GTM organization and executive leadership.
• An attractive remuneration package: €50k–€75k fixed + annual variable.
• Modern offices in Paris with partial remote work flexibility.
• The opportunity to develop deep expertise in a high-growth market undergoing major technological shifts.