Senior Product Designer

AboutAt Alma, we are convinced that trade must be well balanced to be sustainable. Because finance has a key role in business, our mission is to put it back in its rightful place : at the service of merchants and consumers!That’s why we create financial products that empower merchants to sell more, and help consumers purchase better products while never encouraging them to get over-indebted.Our tech solutions are accessible to all, easy to implement, and that eliminate purchase friction.For merchants, our instalment and deferred payment solutions are excellent ways of increasing customers' loyalty and satisfaction, as well as generating up to 20% extra sales revenues without any risk.For consumers, the purchase experience is enhanced (4.8/5 on Trustpilot) and Alma helps them handle their budget easily. They pay later, Alma pays the merchants right away.We are the leader in France, on track to win the European market on the (very) powerful Buy Now Pay Later (BNPL) industry, as we’re now processing payments in 10 European countries. Over the past 8 years, more than 25000+ active merchants have chosen Alma to be their innovative BNPL solution, and we have served over 10 million consumers.The team has grown from 2 to 380+ people, and we raised a 115M Series C in early 2022 to accelerate our growth. Today, Alma is part of the Next40, France's index of the 40 most promising tech companies!Job Description About AlmaAt Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers.With 380+ Almakers and 100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! About the teamProduct & Engineering at Alma is organized in tribes. You will join the Core Tribe and work with 3 squads. It powers Alma's financial and payment infrastructure: how payments are collected, how credit decisions are made, and how money flows between consumers, merchants and Alma. Core Tribe is around 25 people across three squads, Payment Lifecycle, Risk Management and Core Finance, and it is where our European expansion becomes real.You will report to Léo, Lead Product Designer, and join a team of 2 experimented Product Designers: Michael covers the Consumer Checkout and the mobile app, and Julie covers the whole Merchant Experience. The Core Tribe doesn’t have a dedicated designer, which is why we are hiring.This position is a permanent position (CDI) based in Paris. About the jobOwn the user knowledge of your scope:Design across internal and external products: ~70% internal tooling and ~30% B2B/SaaS-facing products, including checkout, risk management, payment methods and Open Banking, with a focus on improving cross-Tribe journeys and driving business impact.Independently run discovery, frame problems, select the right methods, and prioritize pain points based on impact and feasibility.Test and integrate international payment methods to increase checkout flexibility and reduce dependency on the Checkout squad.Design complete experiences:Deliver end-to-end flows including edge cases, system states and error recovery, in a domain where the edge case is the daily reality: late payments, partial refunds, failed charges, rejected files.Write your own microcopy, and hold both the regulatory constraint and the usability standard at once.Build on our Design System, and tell us when your scope needs something it does not cover yet.Own the impact of what you ship:Define success metrics with the PMs before go-live and follow them after.Bring data to your design arguments, and know what your choices are worth in ops time, risk and margin.Set the pace with strong tooling and AI:Use AI where it earns its place: synthesizing research, drafting documentation, getting to a clickable prototype before spending days in Figma, always keep your judgement on the output. You will work with️ Craft: Figma, Notion.Productivity: Linear, Slack, Claude Code, Dust agents.Data: Hotjar, Stonly, Metabase, Looker.Research: Mobbin, PageFlow, Maze, BilendiUX.We expect deep expertise in Figma, and fluency with AI and data tools. The rest you can learn here. About youTo succeed in this jobYou have a minimum of 5 years of product design experience, and you have designed internal or back-office tools with dense data tables and multi-step workflows. You like complex domains that take weeks to understand.You are autonomous on discovery: you own the user knowledge of your scope, frame the problem, pick the method, run the research, and your findings land while the direction is still open.You design and ship complete flows, edge cases and error states included, and you write your own copy. Engineers can build from your handoff directly.You are comfortable with data: you read your own dashboards, you know which numbers your work should move, and you are at ease with quantitative methods such as survey design and funnel analysis.You are part of the triad with the PM and the EM. You shape scope and trade-offs with them from the start, and you build alignment with user, business and technical arguments.You are fluent in English and French. French is needed for user-facing copy and for interviews with most internal teams, while all documentation and Alma-wide presentations are in English.And it will be nice if you alsoHave worked in a regulated environment, with legal or compliance constraints shaping the design.Have shipped in several countries and dealt with localisation and local rules.Have contributed to a Design System, not just consumed one.Have worked directly with Risk, Finance or Ops teams as your primary users.Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. What’s in it for youA scope that is yours to shape. Three squads, no strong design history, and internal tools that have barely been through a designer's hands. With the help of your manager you will bring the design culture and ways of working within this Tribe.European expansion. Germany, Italy and Spain are being industrialized right now. You will design local credit and payment journeys, and the regulatory changes that come with them.Impact you can point to. Ops time saved, cost of risk, approval rate, ticket volume. The numbers your work moves are already tracked. Compensation & benefitsCompetitive salary based on 12 monthsProfit-sharing and employee savings planHealth insurance: 100% covered by Alma including family packageDisability insurance: 100% covered by AlmaSport: partnerships with Gymlib and Classpass, or 30/month reimbursement for your sports activitiesMaternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks.Sustainable Mobility Package (FMD): 544.80/year (excluding full-remote contracts)Meal vouchers: 10/day, 50% covered by AlmaMental health: free access to MindDay platformPaid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts)Access to our Learning & Development Platform2 days of remote possible every week2 weeks of full remote possible per year in summer Interview ProcessVideo call with a Talent Acquisition team member to understand your path, motivation & present you the role.Video call with your future manager to deep dive the role, the team, your profile and answer all your questions.Case study presentation with 3 team members to assess your practical knowledge.Coffee chat with our CPO and 3 other team members to further assess your skills and team fit. Diversity & InclusionAt Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.Additional InformationContract Type:Full-TimeLocation:ParisPossible partial remote