Senior Adoption & Change Consultant

�� About the role

Are you passionate about driving real change in organizations — not just designing it, but making it stick?

We’re looking for a Senior Adoption & Change Management (ACM) Consultant to lead high-impact transformation programs and help our clients successfully adopt new technologies, processes, and ways of working.

This is a senior, high-visibility role where you will operate with strong autonomy, act as a trusted advisor to senior stakeholders, and play a key role in shaping new business opportunities.

�� Your mission

Lead transformation on the ground

• Own and deliver end-to-end change and adoption strategies across complex transformation programs
• Drive user adoption and ensure new ways of working are effectively embedded
• Engage and influence stakeholders at all levels, including C-level
• Facilitate executive workshops, steering committees, and key decision forums

Operate as a trusted advisor

• Bring structure and clarity to complex change environments
• Define stakeholder strategies, communication plans, and adoption roadmaps
• Anticipate risks, manage resistance, and secure leadership alignment
• Track adoption and translate insights into concrete business outcomes

Contribute to business growth (key part of the role)

• Support presales activities: client discussions, opportunity shaping, and proposal creation
• Contribute to statements of work and commercial offers
• Identify upsell opportunities within ongoing engagements
• Help build and strengthen our ACM offering and thought leadership

Enable excellence

• Coach clients and guide junior consultants on best practices
• Adapt approaches depending on client culture, maturity, and transformation context

✅ What we’re looking for

• 5+ years of experience in change management, adoption, or transformation consulting
• Proven ability to lead engagements autonomously in client-facing environments
• Strong experience engaging senior leadership and C-level stakeholders
• Exposure to or involvement in presales / business development activities
• Excellent facilitation, communication, and consulting skills
• Fluent in French and English

➕ Nice to have

• Prosci / ADKAR or other change management certifications
• Experience with Microsoft 365, Copilot, CRM, or AI-driven transformations
• Experience in international / multi-country transformation programs
• Experience mentoring or coaching consultants

�� Why join us?

• Take ownership of high-impact transformation programs
• Play a key role at the intersection of people, business, and technology
• Combine delivery excellence with business development exposure
• Grow within a fast-evolving ACM practice with strong ambitions

About Insight: 

We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years.

We strive to display our three core values of Hunger, Heart and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. 

Application Details: 

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.