Sales Operations Assistant - INTERNSHIP - W/M

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector.

Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement and gardening. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY & gardening online products: electricity, plumbing, hardware, frames, indoor and outdoor furniture, tools, etc. With more than 5 000 seller partners and 10 million products, ManoMano currently employs 600 people and operates in 6 markets (France, Belgium, Spain, Italy, Germany, United Kingdom).

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams want to help write a new page in their industry, which is struggling to reform itself. ManoMano brings to a highly technical world the power of its sector expertise, combined with that of data and digital in all its dimensions, to offer our customers easy access to innovative advice, products and services 100% online.

The ambition of the Founders and, above all, of Manas & Manos? To accompany this sector transformation with a strong culture of boldness, in an ingenious and frugal organization that places people and teams at the heart of the company's development.

We are looking for a highly motivated Sales Operations Assistant to join our talented Sales Operations Team to help us grow and bring actionable recommendations based on data.

By joining our team, your main contribution will be to set up processes into CRM tools (Zoho Suite) to improve the efficiency of all programs of different business strategic scopes and build the reports to monitor the performance.

Also, if you love working with cross-functional stakeholders (finance, data, tech, sales, logistics, marketing, etc..) you will support the team by leading end-to-end projects.

As part of an international group, you'll enjoy working with different nationalities and understand the specificities of each group.

Your missions

Build new automations and features as CRM project manager to improve seller onboarding process into Zoho CRM

Maintain, execute & optimize existing Sales Operations operational tasks & reporting routines

Understand & explain business performances by using data, developing adequate reporting and automated user insights dashboard.

Create new reports & dashboards with tools like Zoho CRM, Snowflake to analyze sales/sellers performances

Plan Quarterly process post-mortems and help identify areas for improvements

Profile requirements

Bac +4/+5 graduated from a Top Business/Engineering School (or equivalent university education)

Autonomous, proactive, detail-oriented and hands-on

The ability to synthesize and explain your analyses

A creative mindset to identify solutions & shortcuts

Excellent speaking and writing in French and English (all communications & meetings are in English or French)

Fast and enthusiastic learner

Coding skills: Experience with Excel and SQL working with large data sets is a plus

Ecommerce experience is a strong plus.

If all the above rings a bell, it probably means that we are meant to meet each other ! Please get in touch.« So, come and plant the seeds of your success and gather the fruits of your labor »