Assistant(e) Service Client H/F (Basé à Charenton-le-Pont)

Job Title: Administrative Sales Secretary

Join our dynamic team as an Administrative Sales Secretary, where you will play a crucial role in supporting our operations and enhancing customer satisfaction. This position is ideal for individuals with a background in administration or secretarial work, and it offers an exciting opportunity to contribute to our success.

Key Responsibilities

• Commerce :
  • Receive and direct phone communications, providing requested information.
  • Inform your supervisor about customer disputes and special requests.
  • Respond to customer correspondence.
  • Organize appointments for the technical services manager.
• Management – Organization :
  • Update the team's attendance schedule.
  • Organize logistics for service meetings and draft meeting minutes.
  • Format monthly activity statistics.
  • Manage the administrative processing of SAP orders.
  • Adhere to deadlines and commitments.
  • Engage in achieving departmental objectives.
• Safety, Hygiene, and Work Environment :
  • Follow and enforce safety guidelines on-site, setting a positive example.
  • Maintain order and cleanliness at your workstation.

In case of any malfunctions or breaches of the code of conduct, you are required to report the information to your supervisor.

Qualifications

• Recommended Education: High school diploma to associate degree in secretarial or administrative fields.
• Knowledge: Familiarity with manufacturer procedures and proficiency in Renault's IT systems.
• Experience: 4 to 5 years in an administrative management role.

Skills and Attributes

• Generic Skills: Confidentiality, loyalty, integrity, teamwork, curiosity, problem identification, high standards, self-confidence.
• Job-Specific Skills: Organizational skills, analytical thinking, attention to detail, anticipation, initiative, adaptability, communication, listening skills, results-oriented, customer-focused.

Working Conditions

This role is based in a collaborative environment where teamwork and communication are key to success. You will be expected to maintain a professional demeanor and contribute positively to the workplace culture.

Benefits

• Competitive salary package.
• Opportunities for professional development and training.
• Supportive team environment.

Opportunities for Growth

We believe in nurturing talent and providing pathways for career advancement. As part of our team, you will have the chance to develop your skills and take on new challenges within the organization.

If you are ready to take the next step in your career and make a meaningful impact, we encourage you to apply!